Client Services
Your guide to our curated shipping policies, seamless return procedures, and detailed formulation standards. Dedicated to maintaining your daily vanity ritual.
Seamless Shopping
Complimentary Shipping
Fourteen-Day Returns
Signature Wrapping
We provide complimentary delivery on all orders over $150, dispatched in our signature protective wrap.
Should an elite formulation not meet your expectations, we accept returns on unopened items within fourteen days.
Every order arrives in our sustainably sourced, heavy-paper gift box, designed to elevate your unboxing ritual.
Frequently Asked Questions
Are your ingredients clinical-grade?
Formulations
Yes. Every formulation in our curated edit undergoes rigorous testing to ensure performance, safety, and sensory excellence.
Inquiries regarding ingredients, safety standards, and shelf life.
What is the shelf life of the fragrances?
Our Parisian extraits de parfum retain their full olfactive journey for up to thirty-six months when stored away from direct sunlight.
When will my order arrive?
Orders & Delivery
Standard delivery takes three to five business days. Express shipping options are available at checkout for expedited delivery.
Can I modify my order after placement?
Inquiries regarding shipping transit, tracking, and returns.
To maintain rapid dispatch, orders are processed immediately. Please contact our concierge team within one hour of purchase for adjustments.
Still seeking guidance?
Our concierge is available for bespoke virtual consultations and personalized order assistance.